Kaiser Permanente members can access outpatient addiction treatment at Fortify Wellness, including partial hospitalization, intensive outpatient, and standard outpatient care for adults. Because Kaiser is a closed-network plan, access usually runs through a single-case agreement or a Kaiser-authorized referral, which we help you pursue. We confirm what your specific Kaiser plan allows in about 15 minutes, with no obligation.
Kaiser Permanente works differently from most insurance plans, and understanding that upfront saves you time. Kaiser is an integrated system that delivers most care through its own facilities and providers, so attending an outside program like Fortify usually requires Kaiser to authorize that care first. We know this process and we guide you through it from the first call.
There are two main paths. The first is a single-case agreement, where Kaiser agrees to cover treatment at Fortify on an individual basis when the care you need is not available to you in-network. The second is a Kaiser-authorized referral, where your Kaiser clinician refers you out because Kaiser cannot provide timely or appropriate care for your situation. California law supports this: when Kaiser cannot provide timely access to the right level of care, you can request care outside the network. We help you document medical necessity and pursue whichever path fits. These authorizations are decided by Kaiser and are not guaranteed, so we tell you honestly where you stand at each step.
Treatment at Fortify combines clinical therapy, group work, and individual support delivered on an outpatient schedule, so you live at home while you attend programming. Care is delivered across three levels, and your clinical assessment determines where you start. Each client works from a treatment plan built around their own history and goals rather than a fixed program, and the same plan moves with you as you step down from one level to the next.
The clinical core is consistent across levels. You work with a therapist in individual sessions, take part in group therapy focused on coping skills and relapse prevention, and have family involvement where it helps. Fortify also delivers cognitive behavioral therapy, case management, and employment support for clients returning to work. When we pursue a single-case agreement with Kaiser, this is the care the agreement is built around.
Fortify offers three outpatient levels: partial hospitalization, intensive outpatient, and standard outpatient. Each level is a step on the same continuum, and your clinical assessment determines where you start.
Most clients move through more than one level as they progress, beginning at the level their assessment recommends and stepping down as they stabilize. If you need medical detox before outpatient care, Fortify coordinates that with a licensed detox provider and resumes your treatment at PHP, IOP, or OP once detox is complete. Detox is not provided at Fortify.
Verifying your Kaiser benefits at Fortify takes about 15 minutes by phone or 24 hours through the form on this page. The steps:
Submit the form on this page or call (818) 918-9564.
Our admissions team confirms your Kaiser plan type and reviews your situation with you.
We determine whether a single-case agreement or a Kaiser-authorized referral is the right path, and we help you document the medical necessity Kaiser will look for.
We follow up with a clear picture of your options and the next step, usually within 15 minutes.
You can also reach us any time at (818) 918-9564 and we will start the review while you are on the phone. The benefit check carries no obligation to enter treatment, and nothing about it commits you to a program before you are ready.
Fortify manages the Kaiser process so you can focus on treatment, not paperwork. Because Kaiser authorization is the heart of accessing outside care, our admissions team takes the lead on it and keeps you informed at each step.
We confirm your Kaiser plan type and review whether an outside program is a fit.
We help you build and submit the medical-necessity documentation Kaiser requires for a single-case agreement or referral.
We coordinate detox with a licensed partner first if you need it, then begin your program once care is authorized.
This continues after you start. If your level of care changes, we work with Kaiser on any further authorization the next stage requires. Call (818) 918-9564 and we will take it from ther
It can, through the right pathway. Because Kaiser is a closed-network plan, access to an outside program like Fortify usually runs through a single-case agreement or a Kaiser-authorized referral. We confirm what your specific commercial Kaiser plan allows and help you pursue authorization, usually starting within about 15 minutes.
A single-case agreement is an arrangement where Kaiser agrees to cover treatment at an out-of-network facility like Fortify on an individual basis, when the care you need is not available to you in-network. We help you document the medical necessity Kaiser reviews. These agreements are decided by Kaiser and are not guaranteed, and we are straight with you about that.
Fortify works with commercial Kaiser plans, the kind you get through an employer or buy directly. We do not accept Kaiser Medicare or Medicaid plans. We confirm your plan type at the start so you know right away whether we can work with your coverage.
In certain circumstances, yes. When Kaiser cannot provide timely or appropriate care in-network, California law allows you to request care outside the network. We help you document the request and pursue a single-case agreement or referral, and we tell you honestly how strong your situation is.
When access is authorized, Kaiser members can receive outpatient treatment at Fortify for alcohol and benzodiazepine use. Our outpatient programs treat alcohol, benzodiazepines, cocaine, heroin, and methamphetamine use, alongside co-occurring conditions such as anxiety, depression, or PTSD.
Call (818) 918-9564 or submit the form on this page. We confirm your Kaiser plan type, review whether an outside program fits your situation, and walk you through the single-case agreement or referral path. We handle the documentation and keep you informed at each step.
The right first step depends on your withdrawal and any other substances involved, and we help you find it. Call (818) 918-9564 or check your insurance.
Addiction Psychiatrist, President Headlands ATS
License #A120383
Medically Reviewed By Dr. Christian Small (Addiction Psychiatrist, President Headlands ATS)
